Terms & Conditions

1. Booking & Confirmation

• All bookings are subject to availability and confirmation by Happy Time Resort.
• Advance payment is mandatory to confirm the booking.
• Booking is transferable only with prior written approval from the management.
• ID card is compulsory for all adults and kids at the time of check-in.
• Company name can be added in the bill – please inform at the time of booking.

2. Check-In & Check-Out

• Villa Check-In Time: 12:00 PM.
• Villa Check-Out Time: 10:00 AM.
• Early check-in or late check-out is subject to availability and additional charges.

3. Cancellation & Refund Policy

• Cancellation made 5 or more days before the event/stay date will be eligible for a refund.
• Cancellation within 5 days of the event/stay date – advance amount will be non-refundable.
• Refunds, if applicable, will be processed within a specified working period.

4. Use of Property

• Guests must take care of resort property, furniture and décor.
• Any damage caused during the stay or event will be chargeable.
• Illegal activities, drugs or prohibited substances are strictly not allowed.
• Pets are not allowed on the premises.

5. Events & Celebrations

• Music volume must comply with local rules and permitted timings.
• Outside DJ, decorator, and photographer are not allowed. Resort's approved vendors must be used.
• Firecrackers, fireworks or open flames are allowed only if permitted by management.

6. Clubhouse Services

• Clubhouse services are available from 9:00 AM to 9:00 PM only.

7. Guest Responsibility

• Happy Time Resort is not responsible for loss of personal belongings.
• Guests are requested to follow safety instructions and staff guidance.

8. Management Rights

• Management reserves the right to deny service to anyone violating resort rules.
• Terms may change without prior notice.

9. Governing Law

• These Terms and any disputes arising out of or related to these Terms will be governed under the law of Jurisdiction at the Court of Arbitration of New Delhi, without regard to its conflict of law principles.

10. Dispute Resolution

• In the event of a dispute, we encourage you to first contact our customer service team to resolve the issue.
• If a resolution cannot be reached, any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in the Jurisdiction of New Delhi.
• The arbitration shall take place at New Delhi according to the rules and proceedings of the Court of Arbitration of New Delhi.